Privacy Policy
Your privacy is important to us
Effective Date: May 19, 2026
At RJ Attires, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.
We collect information from you in various ways, including:
Personal Information
Contact Information
Name, email address, phone number, shipping and billing addresses.
Account Information
Username, password, date of birth, gender, preferences.
Payment Information
Credit/debit card details (processed securely through PayU), bank account information for refunds.
Technical Information
Device & Browser Information
IP address, browser type and version, operating system, device type, screen resolution.
Usage Data
Pages visited, time spent on pages, products viewed, search queries, click patterns, referral sources.
Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience and analyze site usage.
We use the information we collect for various purposes, including:
Business Purposes
Processing Orders
To process purchases, manage orders, handle payments, arrange shipping, and provide customer support.
Account Management
To create and manage your account, process returns and exchanges, and send order updates.
Customer Support
To respond to your inquiries, resolve issues, and improve our services.
Marketing & Communications
To send promotional offers, newsletters, and personalized recommendations (with your consent).
Operational Purposes
Site Improvement
To analyze usage patterns, optimize website performance, and enhance user experience.
Security & Fraud Prevention
To protect against fraud, unauthorized access, and security threats.
Legal Compliance
To comply with applicable laws, regulations, and legal obligations.
We do not sell, trade, or rent your personal information to third parties. However, we may share information with:
- Service Providers: Third-party vendors who help us operate our business (payment processors, shipping carriers, IT service providers) under strict confidentiality agreements.
- Business Partners: Limited information shared with marketing partners for joint promotions (with your explicit consent).
- Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where personal information may be transferred as part of the transaction.
We require all third parties to maintain appropriate security standards and restrict their use of your information to the purposes for which it was provided.
We implement industry-standard security measures to protect your personal information:
- SSL encryption for all data transmissions
- Secure payment processing through PCI-DSS compliant PayU gateway
- Regular security assessments and vulnerability testing
- Employee training on data protection and privacy practices
- Access controls and authentication protocols
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
RJ Attires is based in India. Your personal information may be transferred to and processed in countries outside your country of residence, including India and other jurisdictions where our service providers operate.
We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including standard contractual clauses where required.
You have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your information to another service provider
- Objection: Object to processing for direct marketing purposes
- Withdraw Consent: Withdraw consent for processing where we rely on consent
To exercise these rights, contact us at privacy@rjattires.com. We will respond within 30 days of receiving your request.
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Provide personalized content and advertising
- Enhance security and prevent fraud
- Enable functionality like shopping cart and login
You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: privacy@rjattires.com
Phone: +91 9311000666 (Mon-Sat, 9AM-7PM IST)
Mail: RJ Attires, B-191 Next To Bikaner Wala, Industrial Area Phase-1 Naraina Vihar, New Delhi - 110028, India
We will respond to all privacy-related inquiries within 30 days.
