Shipping Policy
Everything you need to know about our shipping process
Our Commitment to Timely Delivery
At RJ Attires, we understand that receiving your order on time is crucial. We strive to process and ship all orders within 24-48 hours of order confirmation (excluding weekends and holidays).
We partner with trusted courier services including Delhivery, DTDC, FedEx, and Blue Dart for domestic shipments, and DHL, FedEx, and EMS for international deliveries.
| Location | Shipping Method | Delivery Time | Cost |
|---|---|---|---|
| India (Pan-India) | Standard Shipping | 3-7 business days | ₹100 (Free on orders > ₹999) |
| India (Pan-India) | Express Shipping | 1-3 business days | ₹250 |
| USA & Canada | Standard International | 7-14 business days | $25 |
| UK & Europe | Standard International | 10-21 business days | $30 |
| GCC Countries | Standard International | 5-12 business days | $20 |
| Australia & NZ | Standard International | 10-21 business days | $35 |
All orders are processed within 24-48 business hours (Monday-Friday, 9AM-6PM IST) after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Please note that during peak seasons (festive periods, sales), processing time may extend to 72 hours due to high order volume.
We ship to over 50 countries worldwide. International orders may be subject to customs duties, taxes, and import fees levied by the destination country's customs authorities. These charges are the responsibility of the customer and are not included in our shipping charges.
For international shipments, please ensure your shipping address is complete and accurate, including postal code, city, state/province, and country. Incomplete addresses may cause delays or return of packages.
We use eco-friendly, sturdy packaging materials to ensure your items arrive in perfect condition. Each package includes protective wrapping, branded boxes, and tissue paper.
For fragile items or special handling requirements, please contact our support team before placing your order.
While we strive for on-time delivery, certain circumstances may cause delays:
- Customs clearance procedures in international destinations
- Natural disasters or extreme weather conditions
- Public holidays and festivals in origin or destination countries
- Courier service disruptions or strikes
- Incomplete or incorrect shipping information provided by customer
If your order is significantly delayed, our customer support team will proactively contact you with updates.
Once your order ships, you'll receive an email and SMS with tracking information. You can also track your order by logging into your account and visiting 'My Orders' section.
Most courier partners provide real-time tracking updates, allowing you to monitor your package's journey from our warehouse to your doorstep.
Our dedicated shipping support team is here to help you with any questions or concerns about your order:
Email: shipping@rjattires.com
Phone: +91 9311000666 (Mon-Sat, 9AM-7PM IST)
Live Chat: Available on our website during business hours
