Return & Refund Policy — RJ Attires
We want you to be completely satisfied with your purchase. However, due to the nature of our products, returns and exchanges are accepted only under the conditions mentioned below.
Eligible Returns
A return/exchange may be accepted if:
* The product received is damaged or defective.
* The wrong product has been sent.
* The product received differs substantially from the product ordered.
Any issue must be reported within 48 hours of delivery.
Customers must provide clear photographs/videos of the package and product as evidence of the issue.
Non-Returnable Items
Items cannot be returned or exchanged if they have been:
* Worn or used
* Washed or altered
* Damaged after delivery
* Returned without original packaging, tags, or accessories
* Damaged due to improper handling
Refunds
If your return is approved, the refund will be processed to the original payment method, subject to the applicable terms and conditions.
Refund processing times may vary depending on your bank or payment provider.
Sale Items
Sale/discounted items are not returnable .
To request a return, contact 9311000666 with your order number and details of the issue.